Article

Why Am I Seeing a “403 Forbidden” Error?

Eclipse Web Portal
Created 2025-12-18 16:10:56
Updated 2025-12-25 13:24:16
Views 259

Overview

A 403 Forbidden error means the server is refusing access to your website.

Common causes

  • Incorrect file permissions

  • Missing index file

  • Corrupt .htaccess file

  • Folder permissions set incorrectly

How to fix

  1. Open File Manager

  2. Right-click your website folder → Permissions

  3. Set:

    • Folders: 755

    • Files: 644

  4. Check that an index file exists

Additional step

  • Rename .htaccess to .htaccess_old and test again

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