Eclipse Broadband Knowledge base

How to control and manage your eclipse email relay accounts
Views 1,323
Mail Relay
How to fix “TXT” records have mismatched TTL values (600, 3600, and 300). Records of the same name and type must always have the same TTL value.
Views 413
Web, Email & DNS Troubleshooting
What are our nameservers?
Views 791
Domains, DNS & SSL
Exceeded the maximum number of failures per hour (5/5 – 100%) - Message Discarded
Views 672
Web, Email & DNS Troubleshooting
How to Set Up Email Forwarding in the Eclipse Panel (And delete the emails from the server)
Views 1,141
Eclipse Web Portal
Managing DNS Zone Records in the Eclipse Portal
Views 5,292
Domains, DNS & SSL
SEO Settings & Getting Your Website on Google, Bing, and Other Search Engines
Views 763
Website & Hosting
What Eclipse Support Can & Can’t Help With
Views 1,344
Web, Email & DNS Troubleshooting
TXT Records for Email Verification (Google, Microsoft, etc.)
Views 966
Domains, DNS & SSL
How to Use Subdomains vs Addon Domains
Views 504
Website & Hosting
DNS Propagation Checklist (What to Check & When)
Views 917
Domains, DNS & SSL
How to Archive Old Emails Safely
Views 756
Webmail Portal
Why Emails Bounce (Common SMTP Errors Explained)
Views 1,582
Web, Email & DNS Troubleshooting
How to Fix “500 Internal Server Error”
Views 553
Website & Hosting
How to Disable Directory Listing
Views 497
Website & Hosting
Fixing a Blank Page / White Screen of Death
Views 546
Website & Hosting
How to Upload a Website from Another Host
Views 714
Website & Hosting
Glossary of Common Hosting Terms
Views 553
Web, Email & DNS Troubleshooting
Resetting your My Eclipse1 Password
Views 700
My Eclipse1 Guides
Managing Sub Accounts
Views 560
My Eclipse1 Guides
Logging into the Web Portal of a domain you own
Views 847
My Eclipse1 Guides
How to login to the My.Eclipse1 Portal
Views 868
My Eclipse1 Guides
How to Adjust Spam Filtering Levels
Views 630
Webmail Portal
How to Import Contacts in Webmail
Views 553
Webmail Portal
How to Create a New Folder in Webmail
Views 462
Webmail Portal
How to fix “This Site Can’t Be Reached”
Views 910
Web, Email & DNS Troubleshooting
Restoring Individual Files From a Backup
Views 574
Backups & Restore
Understanding Automatic vs Manual Backups
Views 476
Backups & Restore
Using File Manager vs FTP – When to Use Each
Views 644
FTP Guides
Best Practices for FTP Folder Structure
Views 868
FTP Guides
Uploading Large Files Without FTP Timeouts
Views 406
FTP Guides
How to Secure FTP With FTPS
Views 469
FTP Guides
FTP Connection Timeouts – How to Fix
Views 476
FTP Guides
Passive vs Active FTP – Which Should I Use?
Views 399
FTP Guides
Understanding Email Quotas & Limits
Views 490
Webmail Portal
Cleaning Up Large Mailboxes
Views 497
Webmail Portal
How to Increase Email Storage Usage Safely
Views 581
Webmail Portal
Blacklist Checking & Removal Guide
Views 623
Web, Email & DNS Troubleshooting
How to Check Email Headers for Delivery Issues
Views 658
Web, Email & DNS Troubleshooting
How to Set Up a DMARC Record Correctly
Views 630
Web, Email & DNS Troubleshooting
SPF, DKIM & DMARC Explained
Views 882
Web, Email & DNS Troubleshooting
How to improve deliverability
Views 595
Web, Email & DNS Troubleshooting
Why Emails Go to Spam & How to Fix It
Views 539
Web, Email & DNS Troubleshooting
SSL Renewal Troubleshooting
Views 518
Domains, DNS & SSL
Fixing “Not Secure” or Mixed Content Warnings
Views 490
Domains, DNS & SSL
How to Install a Free SSL Certificate
Views 553
Domains, DNS & SSL
How to Use Cloudflare With Eclipse Hosting
Views 539
Domains, DNS & SSL
How Long Do DNS Changes Take? (TTL Explained)
Views 616
Domains, DNS & SSL
Understanding DNS Records (A, AAAA, CNAME, MX, TXT)
Views 882
Domains, DNS & SSL
How to Enable Hotlink Protection
Views 406
Eclipse Web Portal
Understanding File Ownership Issues
Views 455
FTP Guides
How to Set the Correct File & Folder Permissions
Views 609
FTP Guides
Website Shows Old Content – How to Clear Cache
Views 420
Eclipse Web Portal
Fixing a “404 Not Found” Error
Views 490
Eclipse Web Portal
Why Am I Seeing a “403 Forbidden” Error?
Views 371
Eclipse Web Portal
Default Index Files Explained (index.php vs index.html)
Views 553
Eclipse Web Portal
Understanding the public_html Folder (What Can & Can’t Go There)
Views 462
Eclipse Web Portal
How to fix folders showing instead of website files
Views 952
FTP Guides
SPF Record - What do I need to use?
Views 1,155
Webmail Portal - Settings
How to Create a Rewrite Rule in cPanel
Views 602
Eclipse Web Portal
How to Create an Email Alias
Views 1,309
Eclipse Web Portal
How to View Error Logs
Views 413
Eclipse Web Portal
How to Create Subdomains
Views 483
Eclipse Web Portal
How to Redirect a Domain
Views 861
Eclipse Web Portal
How to Track Email Deliverability
Views 616
Eclipse Web Portal
How to Access phpMyAdmin to Manage Databases
Views 721
Eclipse Web Portal
How to View and Monitor Disk Usage
Views 546
Eclipse Web Portal
How to Create and Restore Backups
Views 1,029
Eclipse Web Portal
How to Manage Your Website Files Using File Manager
Views 728
Eclipse Web Portal
How to Create a New Email Account
Views 1,379
Eclipse Web Portal
Troubleshooting Guide: Webmail
Views 2,807
Webmail Portal
Troubleshooting Guide: Third-Party Email Client Issues
Views 2,541
Third Party Email Guides
Troubleshooting Guide: FTP
Views 959
FTP Guides
How to Delete an FTP Account in the Eclipse Portal
Views 469
FTP Guides
How to Connect an FTP Account in FileZilla
Views 693
FTP Guides
How to Create a New FTP User in the Eclipse Portal
Views 931
FTP Guides
Setting Up And Managing Email Forwarders (And keep the emails on the server)
Views 1,008
Webmail Portal
Setting Up And Managing Auto Responders
Views 441
Webmail Portal
Setting your email signature (Identity) via the Webmail Portal
Views 469
Webmail Portal
Calender
Views 448
Webmail Portal - Settings
Server Settings
Views 1,176
Webmail Portal - Settings
Special Folders
Views 623
Webmail Portal - Settings
Contacts
Views 532
Webmail Portal - Settings
Composing Messages
Views 434
Webmail Portal - Settings
Displaying Messages
Views 630
Webmail Portal - Settings
Mailbox View
Views 595
Webmail Portal - Settings
User Interface
Views 511
Webmail Portal - Settings
Edit Contacts
Views 581
Webmail Portal
Creating a contact group
Views 539
Webmail Portal
Adding Contacts
Views 504
Webmail Portal
Refreshing your mailbox
Views 525
Webmail Portal
Keeping an eye on your mailbox capacity
Views 511
Webmail Portal
Sending an email
Views 602
Webmail Portal
Opening Your Mailbox on the Webmail Portal
Views 749
Webmail Portal
How To Login To The Eclipse Webmail Portal
Views 1,918
Webmail Portal
Third Party Email Client Settings
Views 2,590
Third Party Email Guides
How To Auto Install Email Settings On My Device
Views 1,470
Third Party Email Guides
How To Login To The Web Portal via The My Eclipse Portal
Views 1,449
My Eclipse Portal
Resetting A Email Password Via The My Eclipse Portal
Views 966
My Eclipse Portal
Email Auto Sign In Via The My Eclipse Portal
Views 623
My Eclipse Portal
Managing DNS Records via the My Eclipse Portal
Views 1,029
My Eclipse Portal
How To Login To The New My Eclipse Portal
Views 1,666
My Eclipse Portal