Eclipse Broadband Knowledge base

Pointing a Root Domain to a Subfolder Using .htaccess
Views 77
Website & Hosting
How to control and manage your eclipse email relay accounts
Views 1,645
Mail Relay
How to fix “TXT” records have mismatched TTL values (600, 3600, and 300). Records of the same name and type must always have the same TTL value.
Views 4,739
Web, Email & DNS Troubleshooting
What are our nameservers?
Views 1,092
Domains, DNS & SSL
Exceeded the maximum number of failures per hour (5/5 – 100%) - Message Discarded
Views 966
Web, Email & DNS Troubleshooting
How to Set Up Email Forwarding in the Eclipse Panel (And delete the emails from the server)
Views 1,365
Eclipse Web Portal
Managing DNS Zone Records in the Eclipse Portal
Views 6,286
Domains, DNS & SSL
SEO Settings & Getting Your Website on Google, Bing, and Other Search Engines
Views 994
Website & Hosting
What Eclipse Support Can & Can’t Help With
Views 1,729
Web, Email & DNS Troubleshooting
TXT Records for Email Verification (Google, Microsoft, etc.)
Views 1,211
Domains, DNS & SSL
How to Use Subdomains vs Addon Domains
Views 798
Website & Hosting
DNS Propagation Checklist (What to Check & When)
Views 1,113
Domains, DNS & SSL
How to Archive Old Emails Safely
Views 994
Webmail Portal
Why Emails Bounce (Common SMTP Errors Explained)
Views 1,932
Web, Email & DNS Troubleshooting
How to Fix “500 Internal Server Error”
Views 700
Website & Hosting
How to Disable Directory Listing
Views 735
Website & Hosting
Fixing a Blank Page / White Screen of Death
Views 805
Website & Hosting
How to Upload a Website from Another Host
Views 952
Website & Hosting
Glossary of Common Hosting Terms
Views 784
Web, Email & DNS Troubleshooting
Resetting your My Eclipse1 Password
Views 980
My Eclipse1 Guides
Managing Sub Accounts
Views 882
My Eclipse1 Guides
Logging into the Web Portal of a domain you own
Views 1,064
My Eclipse1 Guides
How to login to the My.Eclipse1 Portal
Views 1,141
My Eclipse1 Guides
How to Adjust Spam Filtering Levels
Views 966
Webmail Portal
How to Import Contacts in Webmail
Views 910
Webmail Portal
How to Create a New Folder in Webmail
Views 714
Webmail Portal
How to fix “This Site Can’t Be Reached”
Views 1,281
Web, Email & DNS Troubleshooting
Restoring Individual Files From a Backup
Views 819
Backups & Restore
Understanding Automatic vs Manual Backups
Views 658
Backups & Restore
Using File Manager vs FTP – When to Use Each
Views 889
FTP Guides
Best Practices for FTP Folder Structure
Views 1,246
FTP Guides
Uploading Large Files Without FTP Timeouts
Views 623
FTP Guides
How to Secure FTP With FTPS
Views 700
FTP Guides
FTP Connection Timeouts – How to Fix
Views 770
FTP Guides
Passive vs Active FTP – Which Should I Use?
Views 616
FTP Guides
Understanding Email Quotas & Limits
Views 686
Webmail Portal
Cleaning Up Large Mailboxes
Views 721
Webmail Portal
How to Increase Email Storage Usage Safely
Views 777
Webmail Portal
Blacklist Checking & Removal Guide
Views 847
Web, Email & DNS Troubleshooting
How to Check Email Headers for Delivery Issues
Views 973
Web, Email & DNS Troubleshooting
How to Set Up a DMARC Record Correctly
Views 889
Web, Email & DNS Troubleshooting
SPF, DKIM & DMARC Explained
Views 1,071
Web, Email & DNS Troubleshooting
How to improve deliverability
Views 798
Web, Email & DNS Troubleshooting
Why Emails Go to Spam & How to Fix It
Views 882
Web, Email & DNS Troubleshooting
SSL Renewal Troubleshooting
Views 693
Domains, DNS & SSL
Fixing “Not Secure” or Mixed Content Warnings
Views 714
Domains, DNS & SSL
How to Install a Free SSL Certificate
Views 756
Domains, DNS & SSL
How to Use Cloudflare With Eclipse Hosting
Views 700
Domains, DNS & SSL
How Long Do DNS Changes Take? (TTL Explained)
Views 882
Domains, DNS & SSL
Understanding DNS Records (A, AAAA, CNAME, MX, TXT)
Views 1,120
Domains, DNS & SSL
How to Enable Hotlink Protection
Views 623
Eclipse Web Portal
Understanding File Ownership Issues
Views 679
FTP Guides
How to Set the Correct File & Folder Permissions
Views 854
FTP Guides
Website Shows Old Content – How to Clear Cache
Views 630
Eclipse Web Portal
Fixing a “404 Not Found” Error
Views 791
Eclipse Web Portal
Why Am I Seeing a “403 Forbidden” Error?
Views 511
Eclipse Web Portal
Default Index Files Explained (index.php vs index.html)
Views 2,800
Eclipse Web Portal
Understanding the public_html Folder (What Can & Can’t Go There)
Views 679
Eclipse Web Portal
How to fix folders showing instead of website files
Views 1,204
FTP Guides
SPF Record - What do I need to use?
Views 1,365
Webmail Portal - Settings
How to Create a Rewrite Rule in cPanel
Views 966
Eclipse Web Portal
How to Create an Email Alias
Views 1,631
Eclipse Web Portal
How to View Error Logs
Views 588
Eclipse Web Portal
How to Create Subdomains
Views 777
Eclipse Web Portal
How to Redirect a Domain
Views 1,064
Eclipse Web Portal
How to Track Email Deliverability
Views 861
Eclipse Web Portal
How to Access phpMyAdmin to Manage Databases
Views 1,050
Eclipse Web Portal
How to View and Monitor Disk Usage
Views 756
Eclipse Web Portal
How to Create and Restore Backups
Views 1,288
Eclipse Web Portal
How to Manage Your Website Files Using File Manager
Views 973
Eclipse Web Portal
How to Create a New Email Account
Views 1,757
Eclipse Web Portal
Troubleshooting Guide: Webmail
Views 3,311
Webmail Portal
Troubleshooting Guide: Third-Party Email Client Issues
Views 2,954
Third Party Email Guides
Troubleshooting Guide: FTP
Views 1,330
FTP Guides
How to Delete an FTP Account in the Eclipse Portal
Views 721
FTP Guides
How to Connect an FTP Account in FileZilla
Views 1,008
FTP Guides
How to Create a New FTP User in the Eclipse Portal
Views 1,190
FTP Guides
Setting Up And Managing Email Forwarders (And keep the emails on the server)
Views 1,330
Webmail Portal
Setting Up And Managing Auto Responders
Views 686
Webmail Portal
Setting your email signature (Identity) via the Webmail Portal
Views 651
Webmail Portal
Calender
Views 651
Webmail Portal - Settings
Server Settings
Views 1,442
Webmail Portal - Settings
Special Folders
Views 805
Webmail Portal - Settings
Contacts
Views 812
Webmail Portal - Settings
Composing Messages
Views 735
Webmail Portal - Settings
Displaying Messages
Views 938
Webmail Portal - Settings
Mailbox View
Views 868
Webmail Portal - Settings
User Interface
Views 693
Webmail Portal - Settings
Edit Contacts
Views 826
Webmail Portal
Creating a contact group
Views 742
Webmail Portal
Adding Contacts
Views 749
Webmail Portal
Refreshing your mailbox
Views 735
Webmail Portal
Keeping an eye on your mailbox capacity
Views 812
Webmail Portal
Sending an email
Views 840
Webmail Portal
Opening Your Mailbox on the Webmail Portal
Views 1,022
Webmail Portal
How To Login To The Eclipse Webmail Portal
Views 2,485
Webmail Portal
Third Party Email Client Settings
Views 2,877
Third Party Email Guides
How To Auto Install Email Settings On My Device
Views 1,715
Third Party Email Guides
How To Login To The Web Portal via The My Eclipse Portal
Views 1,757
My Eclipse Portal
Resetting A Email Password Via The My Eclipse Portal
Views 1,281
My Eclipse Portal
Email Auto Sign In Via The My Eclipse Portal
Views 889
My Eclipse Portal
Managing DNS Records via the My Eclipse Portal
Views 1,309
My Eclipse Portal
How To Login To The New My Eclipse Portal
Views 2,352
My Eclipse Portal